May 6, 2017

Member Care

We are Serious about Member Care at Local Trade Partners!

Our team is here to help you get the most out of your membership and help you grow your business with new customers. Always call when you need help!  Please leave a voicemail if your call is not answered live.  We are often in the field assisting members.  All voicemails are immediately emailed to our team member, and we'll do our best to assist you ASAP.

We are here to help you buy and sell.

General Request for Help

Please Complete This Brief Form For General Help with Buying or Selling

Travel Requests

Please Complete This Brief Form for Travel Requests

Construction Requests

Please Complete This Brief Form For Construction Requests

Referrals- Help us Grow!

Please Complete This Brief For To Refer a New Member

Survey- How Did Your Transaction Go?

Please take our Brief Survey!

If you had a great experience- will you take a brief moment to post a review on Google- here is a DIRECT LINK... THANKS!

Email Us!

membercare@localtradepartners.com

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Call our Offices!

Northwest Arkansas 479-443-1977

River Valley 479-648-9999

 

24/7 Automated Authorizations and to Post a Trade

Northwest Arkansas 479-439-9767

River Valley 479-345-0904

Use no decimal points when entering the sales amount.

Your Local & Professional Local Trade Partners Team

 Shana Kasparek MA, Membership Director

Shana Kasparek MA, Shana is proud to be the newest member of the Local Trade Partner team! Shana is a native of Western Pennsylvania, where she attained her Undergraduate degree in Secondary Education Mathematics/ Theatre at Slippery Rock University. After graduation, she moved to Fayetteville AR to earn her Master's Degree in Theatre from the University of Arkansas. She quickly fell in love with Northwest Arkansas and has enjoyed supporting local business here for over 20 years. Prior to becoming the Membership Director at LTP, Shana served as the Membership Coordinator at a local Chamber of Commerce. It was in that position where she became an expert in networking and cultivating local B2B relationships; she is happy to bring those skills to Local Trade Partners! She considers herself a “matchmaker” for businesses and looks forward to helping businesses create relationships that will help local business thrive. Shana is very active in serving our local community. She was one of the founders of Habitat for Humanity Washington County Women’s Build Committee, and has served on the Board and Community Leadership Counsel for Single Parent Scholarship Fund of NWA for over 10 years. She is currently on the Fayetteville Adult Education WAGE Board, as well as the Fayetteville City Board of Health. In her spare time, you can find Shana either at a sporting event, or performing locally. She is still an avid Steeler fan, and has supported the University of Arkansas Athletics as one of their go-to National Anthem singers for 9 years. She also loves to relax in the evenings with her two cats, George and Jenna Bug, and spend weekends with her family exploring Northwest Arkansas.

Jeff Wood, Media & Advertising Help

Jeff considers himself a native of St. Louis, but actually spent only a few years there, his elementary school years. He attended high school in Wisconsin, and graduated college there with a bachelor arts degree in philosophy. He completed a year of graduate work in theology in New York. All three institutions were seminaries preparing young men for the Catholic priesthood and operated by the Congregation of the Most Holy Redeemer, a large order of priests and brothers. Wood decided to abandon that calling two years prior to ordination. He spent three years as a member of the order. He returned to St. Louis and worked for his dad as a newspaper reporter/ photographer/ graphic artist (it was a REALLY small newspaper) for three years, until the newspaper went out of business. He then moved to Little Rock and worked the editorial desk at the Arkansas Democrat-Gazette. He was promoted to night City Editor in 1979. In 1980, he went to work in the media department at Cranford/Johnson/Robinson/Woods, Arkansas’ largest advertising agency, and in 1983 quit the agency to go into media sales. He worked four years in advertising sales at KATV (Channel 7) in Little Rock, and ten years in radio advertising sales (mostly in sales management) in Little Rock, Hot Springs and at KIX-104 in Fayetteville. In 1997 he left KIX-104 and founded Marketing Partners Advertising Inc. in Springdale. He currently handles active accounts in Arkansas and Texas, but has purchased advertising throughout the United States. He works mostly with traditional media, for example, television, radio, newspaper, outdoor billboards and direct mail. He is a past president of the Northwest Arkansas Advertising Federation, and a member of the Board of Directors of Springdale Rotary Club. He also is a member of the Fayetteville- Springdale Elks Club, past president of the Country Dance Club in Springdale, and a volunteer lay minister at St. Raphael’s Catholic Church in Springdale. He currently resides in Springdale with his wife, Debbie. One of his stepsons, Christopher Senteney, lives in Fayetteville. His other stepson, Joshua Senteney, and two grandsons live in Little Rock. He and his wife taught country and western dancing for over 20 years. In his spare time he enjoys dancing, reading, hiking and an occasional poorly played game of golf.

Rich Creyer CTB, Member Care Manager

Rich has a Bachelor of Arts in Economics from Lehigh University, in addition he has post-graduate work at New York University (Employee Benefits and Human Resources), University of Iowa (Geology/Geography), and the University of Arkansas (Marketing, Business Law and Management). Rich has 35 Years of Business experience including CEO of the Employee Benefits Resources Center, Inc. Sales experience with IBM, Digital Media, and AIG. Rich also has extensive experience in the construction industry as a homebuilder and contractor.. He is a Certified Trade Broker (CTB), the highest accreditation within the barter industry. Rich lives in Fayetteville and attends Christian Life Cathedral and is a member of the Springdale Rotary Club. Rich loves to work out, read, ride motorcycles and work on home improvement projects. Rich is an Economist and a student of Trade Exchanges and is eager to help you grow your business profitably and improve your personal life as a member of Local Trade Partners.

Rolf Wilkin CTB, Founder and Executive Director

Rolf is a local Entrepreneur and Businessman who founded Local Trade Partners in 2009 when he was unable to find a local, professional Trade Exchange to join. Rolf began his business career in Fayetteville in 1988 as founder of the Razorbucks Coupon Book, a publication serving University of Arkansas students, faculty and local small businesses. In 1992 at the age of 26 he founded Eureka Pizza, a regional pizzeria, now with 10 locations. Eureka Pizza has been voted “Best Pizza” numerous times. Eureka Pizza is a past “Northwest Arkansas Business of the Year”, awarded by the Northwest Arkansas Business Journal. He is a former “Young Entrepreneur of the Year”, awarded by the U.S. Small Business Administration (SBA) for the 5 state region (Region VI- Arkansas, Louisiana, Texas, Oklahoma & New Mexico) Rolf is passionate about helping fellow small businesses succeed in these exciting and challenging times. He is a Certified Trade Broker (CTB), the highest accreditation in the barter industry. Rolf has served as the Chairman of the Board of the Arkansas Hospitality Association and he is currently Chairman of the Executive Committee.  He has served as the President of the Arkansas Restaurant Association. He is on the board of the National Association of Trade Exchanges (NATE) and he serves on the Ethics Committee of the International Reciprocal Trade Association (IRTA), he is Past President and a member of the Springdale Rotary Club and serves Rotary District 6110 as a Lieutenant Governor.  Rolf is past President of the Washington Elementary School Parent Teacher Organization (PTO), an Eagle Scout, and a member of St. Paul’s Episcopal Church. Rolf has a Bachelor of Science in Business Administration (Finance) from Louisiana State University and post- graduate work at the University of Arkansas. Rolf studied Pizza Production at the American Institute of Baking. Rolf and his wife Ceri, a native of Hamilton, New Zealand, live in Fayetteville with their 3 children. He enjoys cooking, bicycling, weight lifting, reading and hunting.

Get in touch and we'll get back to you as soon as we can.  We look forward to hearing from you!

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